Harbor:Whole person care - Revision history

Rossdonaldson1 at 21:58, 31 August 2022

2022-08-31T21:58:28Z

← Older revision		Revision as of 21:58, 31 August 2022
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	For additional resources: [[Harbor:Social_work\|Social Work]]		For additional resources: [[Harbor:Social_work\|Social Work]]

			[[Category:Admin]]

Bchap23: Replaced content with " WPC program ended 11/30/21. For additional resources: Social Work"

2021-12-01T20:29:50Z

Replaced content with " <big>***WPC program ended 11/30/21.*** </big> For additional resources: Social Work"

← Older revision		Revision as of 20:29, 1 December 2021
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	<big>*WPC program ended 11/30/21.* ~~However, below are some other available programs addressing social determinates of health:~~</big>		<big>*WPC program ended 11/30/21.* </big>


	* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs)		For additional resources: [[Harbor:Social_work\|Social Work]]
	** 844.804.5200 (24/7) and put patient on phone.


	* '''Medically Complex''' Transitions of care (includes 3 visits to ED in past year)
	** ORCHID Message/Call/Text Rosario Aliviado - Social Work Supervisor. Please include MRN, pt phone number, and reason for referral.
	*** 21x.294.8908. She will respond M-F 9:00-4:30 pm but you can ORCHID message/call/text/email anytime.


	* '''Perinatal''' (high-risk pregnant mothers - homeless, mental health, substance abuse, domestic violence, no food) 844.376.2627


	* '''Homeless''' ... social work can help facilitate housing
	** Refer to Social Work
	*** Place order in ORCHID
	**** Consult to Social Work: reason for referral: homeless


	* Disabled and needs disability benefits (SSI)
	** Refer to Social Work
	*** Place Order in ORCHID
	**** Consult to Social Work: reason for referral: ~~disability benefits~~


	* '''Mental Health'''
	** Residential & Bridging Care (transition from mental health institution to community) 213.738.4775
	** Intensive Service Recipients (mental health with 2 or more admissions in year, recent DC from psych hospital) 844.804.5200


	~~==See Also==~~
	*[[Harbor:~~Main]]~~


	~~[[Category:Admin~~]]

Bchap23 at 19:41, 1 December 2021

2021-12-01T19:41:33Z

← Older revision		Revision as of 19:41, 1 December 2021
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	<big>*WPC program ended 11/30/21.* However, below are some other available programs addressing social determinates of health:</big>		<big>*WPC program ended 11/30/21.* However, below are some other available programs addressing social determinates of health:</big>


	* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs)		* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs)

Bchap23 at 19:40, 1 December 2021

2021-12-01T19:40:56Z

← Older revision		Revision as of 19:40, 1 December 2021
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	<big>WPC program ended 11/30/21. However, below are some other available programs addressing social determinates of health:</big>

			<big>*WPC program ended 11/30/21.* However, below are some other available programs addressing social determinates of health:</big>

	* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs)		* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs)

Bchap23 at 19:38, 1 December 2021

2021-12-01T19:38:36Z

← Older revision		Revision as of 19:38, 1 December 2021
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	<big>WPC program ~~is ending~~ 11/30/21. ~~No more referrals after that.~~</big>		<big>WPC program ended 11/30/21. However, below are some other available programs addressing social determinates of health:</big>

			* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs)
			** 844.804.5200 (24/7) and put patient on phone.


	~~'''For ANY Medi-Cal patients (including OOP) (not just DHS)'''~~
	*'''Substance Abuse Referrals''' With any drug or ETOH use
	** Patients only need to be willing to engage about treatment or harm reduction strategies; they do not have to necessarily want to enter treatment immediately. If you have an eligible patient:
	*** Make sure patient is aware you are making the referral to WPC.
	*** Make sure the patient knows a Community Health Worker (CHW) will come to talk with them in the ED, or will follow up with them (likely via phone) after discharge. Please make sure the preferred phone number is documented by Registration!
	*** Use the Consult to Whole Person Care auto-page in FirstNet to send a message to the WPC team (team will respond in real time M-F 9-4:30 pm, follow up asynchronously otherwise - so please always page)
	***On discharge, include the WPC discharge instructions (“Whole Person Care Harbor-UCLA”, also available in Spanish) from ORCHID. Please make sure correct phone number is documented in the chart.
	* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs) 844.804.5200 (24/7) and put patient on phone.
	* '''Medically Complex''' Transitions of care (includes 3 visits to ED in past year)		* '''Medically Complex''' Transitions of care (includes 3 visits to ED in past year)
	** ORCHID Message/Call/Text Rosario Aliviado - Social Work Supervisor. Please include MRN, pt phone number, and reason for referral. ~~213~~.294.8908. She will respond M-F 9:00-4:30 pm but you can ORCHID message/call/text/email anytime.		** ORCHID Message/Call/Text Rosario Aliviado - Social Work Supervisor. Please include MRN, pt phone number, and reason for referral.
	*** AND place order in ORCHID:		*** 21x.294.8908. She will respond M-F 9:00-4:30 pm but you can ORCHID message/call/text/email anytime.
	**** Consult to Whole Person Care: Reason for Consult Freetext, enter "Substance Use Disorder" and any relevant details

	* '''Perinatal''' (high-risk pregnant mothers - homeless, mental health, substance abuse, domestic violence, no food) 844.376.2627		* '''Perinatal''' (high-risk pregnant mothers - homeless, mental health, substance abuse, domestic violence, no food) 844.376.2627


	* '''Homeless''' ... social work can help facilitate housing		* '''Homeless''' ... social work can help facilitate housing
	** Refer to Social Work		** Refer to Social Work
	*** Place order in ORCHID		*** Place order in ORCHID
	**** Consult to Social Work: reason for referral: homeless~~, free text WPC~~		**** Consult to Social Work: reason for referral: homeless


	* Disabled and needs disability benefits (SSI)		* Disabled and needs disability benefits (SSI)
	** Refer to Social Work		** Refer to Social Work
	*** Place Order in ORCHID		*** Place Order in ORCHID
	**** Consult to Social Work: reason for referral: disability benefits~~, free text WPC~~		**** Consult to Social Work: reason for referral: disability benefits


	* '''Mental Health'''		* '''Mental Health'''
	** Residential & Bridging Care (transition from mental health institution to community) 213.738.4775		** Residential & Bridging Care (transition from mental health institution to community) 213.738.4775

Andreawu at 20:11, 26 October 2021

2021-10-26T20:11:57Z

← Older revision		Revision as of 20:11, 26 October 2021
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	WPC program is ending 11/30/21. No more referrals after that.		<big>WPC program is ending 11/30/21. No more referrals after that.</big>

	'''For ANY Medi-Cal patients (including OOP) (not just DHS)'''		'''For ANY Medi-Cal patients (including OOP) (not just DHS)'''

Andreawu at 20:07, 26 October 2021

2021-10-26T20:07:36Z

← Older revision		Revision as of 20:07, 26 October 2021
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			WPC program is ending 11/30/21. No more referrals after that.

	'''For ANY Medi-Cal patients (including OOP) (not just DHS)'''		'''For ANY Medi-Cal patients (including OOP) (not just DHS)'''
	*'''Substance Abuse Referrals''' With any drug or ETOH use		*'''Substance Abuse Referrals''' With any drug or ETOH use

Andreawu at 22:15, 22 October 2021

2021-10-22T22:15:50Z

← Older revision		Revision as of 22:15, 22 October 2021
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	'''For ANY Medi-Cal patients (including OOP) (not just DHS)'''		'''For ANY Medi-Cal patients (including OOP) (not just DHS)'''
	*'''Substance Abuse Referrals''' With drug or ETOH use		*'''Substance Abuse Referrals''' With any drug or ETOH use
	** ~~WPC discharge instructions are now available! Any patient with MediCal with SUD qualifies.~~ Patients only need to be willing to engage about treatment or harm reduction strategies; they do not have to necessarily want to enter treatment immediately. If you have an eligible patient:		** Patients only need to be willing to engage about treatment or harm reduction strategies; they do not have to necessarily want to enter treatment immediately. If you have an eligible patient:
	*** Make sure patient is aware you are making the referral to WPC		*** Make sure patient is aware you are making the referral to WPC.
	*** Make sure the patient knows a CHW will come to talk with them in the ~~ER OR~~ will follow up with them (likely via phone) ~~after discharge. CHWs can be busy and may not always be able to contact them until~~ after discharge. Please make sure the ~~right contact information~~ is ~~in the EMR~~!		*** Make sure the patient knows a Community Health Worker (CHW) will come to talk with them in the ED, or will follow up with them (likely via phone) after discharge. Please make sure the preferred phone number is documented by Registration!
	*** Use the Consult to Whole Person Care auto-page in FirstNet to send a message to the WPC team (team will respond in real time M-F 9-4:30 pm, follow up asynchronously otherwise - so please always page)		*** Use the Consult to Whole Person Care auto-page in FirstNet to send a message to the WPC team (team will respond in real time M-F 9-4:30 pm, follow up asynchronously otherwise - so please always page)
	***Swing Shift Substance Abuse Counselor will respond to WPC pages Tue-Sat 4:30p-12:30a
	***On discharge, include the WPC discharge instructions (“Whole Person Care Harbor-UCLA”, also available in Spanish) from ORCHID. Please make sure correct phone number is documented in the chart.		***On discharge, include the WPC discharge instructions (“Whole Person Care Harbor-UCLA”, also available in Spanish) from ORCHID. Please make sure correct phone number is documented in the chart.
	* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs) 844.804.5200 (24/7) and put patient on phone.		* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs) 844.804.5200 (24/7) and put patient on phone.
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	** Residential & Bridging Care (transition from mental health institution to community) 213.738.4775		** Residential & Bridging Care (transition from mental health institution to community) 213.738.4775
	** Intensive Service Recipients (mental health with 2 or more admissions in year, recent DC from psych hospital) 844.804.5200		** Intensive Service Recipients (mental health with 2 or more admissions in year, recent DC from psych hospital) 844.804.5200



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	*[[Harbor:Main]]		*[[Harbor:Main]]

	~~==References==~~
	~~<references/>~~

	[[Category:Admin]]		[[Category:Admin]]

Jscottgeorge at 14:42, 9 June 2021

2021-06-09T14:42:34Z

← Older revision		Revision as of 14:42, 9 June 2021
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	*** Make sure patient is aware you are making the referral to WPC		*** Make sure patient is aware you are making the referral to WPC
	*** Make sure the patient knows a CHW will come to talk with them in the ER OR will follow up with them (likely via phone) after discharge. CHWs can be busy and may not always be able to contact them until after discharge. Please make sure the right contact information is in the EMR!		*** Make sure the patient knows a CHW will come to talk with them in the ER OR will follow up with them (likely via phone) after discharge. CHWs can be busy and may not always be able to contact them until after discharge. Please make sure the right contact information is in the EMR!
	*** Use the Consult to Whole Person Care auto-page in FirstNet to send a message to the WPC team (team will respond in real time M-F 9-4:30 pm, follow up asynchronously otherwise - so please always page) ~~(swing and weekend hours forthcoming)~~		*** Use the Consult to Whole Person Care auto-page in FirstNet to send a message to the WPC team (team will respond in real time M-F 9-4:30 pm, follow up asynchronously otherwise - so please always page)
			***Swing Shift Substance Abuse Counselor will respond to WPC pages Tue-Sat 4:30p-12:30a
	***On discharge, include the WPC discharge instructions (“Whole Person Care Harbor-UCLA”, also available in Spanish) from ORCHID. Please make sure correct phone number is documented in the chart.		***On discharge, include the WPC discharge instructions (“Whole Person Care Harbor-UCLA”, also available in Spanish) from ORCHID. Please make sure correct phone number is documented in the chart.
	* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs) 844.804.5200 (24/7) and put patient on phone.		* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs) 844.804.5200 (24/7) and put patient on phone.
	* '''Medically Complex''' Transitions of care (includes 3 visits to ED in past year)		* '''Medically Complex''' Transitions of care (includes 3 visits to ED in past year)
	** ORCHID Message/Call/Text Rosario Aliviado - Social Work Supervisor. Please include MRN, pt phone number, and reason for referral. (213) 294-8908. She will respond M-F 9:00-4:30 pm but you can ORCHID message/call/text/email anytime.		** ORCHID Message/Call/Text Rosario Aliviado - Social Work Supervisor. Please include MRN, pt phone number, and reason for referral. 213.294.8908. She will respond M-F 9:00-4:30 pm but you can ORCHID message/call/text/email anytime.
	*** AND place order in ORCHID:		*** AND place order in ORCHID:
	**** Consult to ~~Social Work~~: ~~reason~~ for ~~referral = other~~, ~~free text WPC TOC~~		**** Consult to Whole Person Care: Reason for Consult Freetext, enter "Substance Use Disorder" and any relevant details
	* '''Perinatal''' (high-risk pregnant mothers - homeless, mental health, substance abuse, domestic violence, no food) 844.376.2627		* '''Perinatal''' (high-risk pregnant mothers - homeless, mental health, substance abuse, domestic violence, no food) 844.376.2627
	* '''Homeless''' ... social work can help facilitate housing		* '''Homeless''' ... social work can help facilitate housing

Jscottgeorge at 01:37, 8 June 2021

2021-06-08T01:37:16Z

← Older revision		Revision as of 01:37, 8 June 2021
Line 8:		Line 8:
	* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs) 844.804.5200 (24/7) and put patient on phone.		* '''Re-entry''' (released from prison <6 months with medical, mental health, substance abuse, or social needs) 844.804.5200 (24/7) and put patient on phone.
	* '''Medically Complex''' Transitions of care (includes 3 visits to ED in past year)		* '''Medically Complex''' Transitions of care (includes 3 visits to ED in past year)
	** ORCHID Message/Call/Text ~~Lelalee Vicedo~~ - Social Work Supervisor. Please include MRN, pt phone number, and reason for referral. (213) ~~572~~-~~9895~~. She will respond M-F 9:00-4:30 pm but you can ORCHID message/call/text/email anytime.		** ORCHID Message/Call/Text Rosario Aliviado - Social Work Supervisor. Please include MRN, pt phone number, and reason for referral. (213) 294-8908. She will respond M-F 9:00-4:30 pm but you can ORCHID message/call/text/email anytime.
	*** AND place order in ORCHID:		*** AND place order in ORCHID:
	**** Consult to Social Work: reason for referral = other, free text WPC TOC		**** Consult to Social Work: reason for referral = other, free text WPC TOC