Harbor:Placement patients: Difference between revisions

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For any potential placement needs, contact social work and UR ASAP
* [https://s3.ap-southeast-2.amazonaws.com/wikem.cf.bucket/images/Placement_Pathway_March_2025.pdf Placement Pathway March 2025]
*Set expectations with patient and family that there are other options
** Effective 3/6/2023, revised 3/26/2025 per Dr. Goolsby (EM) and Dr. Thomas (IM) Chairs
*SNFs are typically able to take patient’s back and can arrange higher level of care, they must hold bed for 24 hours by law. Could try to address patient/family’s concern with current SNF.
*[[https://www.wikem.org/wiki/Harbor:Home_Health|Home Health]] – take a few business days to arrange, options for wound care, PT or OT evals, home hospice, home safety, home infusions, home health nurse eval, etc.
*DHS or MHLA patients may be admitted if unable to find timely placement from the ED. 
*Non-DHS or OOP placement patients CANNOT be admitted to Harbor, if there is no acute medical need.  
**No longer have ‘obs status’ anymore so these patients can NOT be admitted to ED hospitalist on short stay unless the insurance plan gives authorization.  
**Some general tips to help get these patients placed from the ED.
***'''Escalate DEM AOD''' (Check ByteBloc, posted in doc boxes)
****Once it is determined there is not an acute medical need (Abnl labs like AKI? Dehydration? UTI? Delirium?) then, the 1st attending that makes this decision should contact AOD to inform them of the situation.  
****AOD will help escalate to the UR/SW/Inpatient Directors. Info that we need from you:
*****Patient MR#, ED Room #, Team (purple/green)
*****Brief clinical info (age, comborbidities), how the patient arrived to ED (family, EMS, as a trauma)
*****Reason for need for placement (e.g. can’t do ADLs, dementia, abuse, etc.)
*****Skilled nursing needs? Wound care issues?
*****PT/OT/SW/IQ all requested and what stages we are in.
*****DHS eligible, empaneled, type of primary insurance and secondary insurance.


***Ensure '''home meds''' are initiated. It’s possible that the patient may need to stay in the ED overnight or longer. Don’t want anyone going into DKA or HTN crises.  
* '''EM physician responsibilities:'''
****'''SW options''': Housing for health, recup care, board and care, etc.  
** '''Evaluate for any medically necessary admission needs'''  (lab abnormalities, AKI, dehydration, UTI, delirium, pain mgt, wound care)
*****Physician may need to fill out some paperwork to initiate process, please do so.  
** Help set patient and family expectations
*****Upon discharge, will need prescriptions in hand of all home medications.  
** '''Consult PT/OT''' ("Physical/Occupational Therapy Consult and Evaluation '''Inpatient'''" - no not use outpatient)
****'''UR/Insurance options''': SNF, acute rehab, etc. will need PT/OT evals before placement.  
** '''Consult SW''' 
*****Clarify if both are needed or just PT eval.
** '''Place InterQual request'''
*****If in doubt, just place the '''order for PT eval and another order for OT eval, and then call Rehab Services x67395'''.  
** '''Notify DEM AOD of "placement pending" patient as soon as identified'''
******If any issues, can call Leslie Porter, Director of Rehab Services, 3xx-880-3247
*** <big>'''Provide the following information via TEAMS chat to the AOD'''</big>;
******ED PT/OT evals for placement are given priority given the urgent nature.  
**** If during placement hours (7a-4p) and no response from AOD within 1 hour, please text or call (do not call overnight just to notify of the placement patient, just send the info via Teams):
*****Do not need prescriptions at discharge.
*****'''Patient name, MRN#, ED Room #, Team (purple/green)'''
****Patient's that need '''outpatient HD''' chair, coordinate with the HD social worker as well (through SW consult)
*****'''Brief clinical info''' (age, comorbidities, how the patient arrived to ED [family, EMS, as a trauma], where pt came from [home, SNF, HL])
****'''GeriPsych''': If patient is on a 5150 (or vol w/ psych hx) and age =/>65yo with medical issues that need hospitalization, then could consider College Hospital's GeriPsych unit.  
*****'''Reason for need for placement''' (e.g. can’t do ADLs, dementia, abuse, etc.)
*****'''Skilled nursing needs? Wound care issues?'''
*****'''PT/OT/SW/IQ all requested''' (and any status updates from these services)
*****'''Insurance information''' (from demographics tab:  DHS empaneled vs OOP, specific type of primary insurance and secondary insurance)
**Ensure '''home meds''' are initiated if the patient will be in the ED for an extended time
 
* Once reviewed by the ED AOD for pathway appropriateness:
** '''From 7am - 4pm, care of the patient should be transferred to an inpatient team:'''
*** '''Sunday, Monday, Wednesday, Saturday''' - call next admitting team on the template
*** '''Tuesday, Thursday, Friday''' - call the hospitalist
*** DHS patients empaneled to '''Family Medicine (Lomita or Wilmington Clinics)''' will go to the FM service
*** The ED should use the '''"Place in Observation"''' order, NOT Request for Admit
<big>'''Remind the admitting team to NOT complete the "ADMIT to INPATIENT" order'''</big> on the multiple "admit" templates (this order creates the hospital admission icon which should not happen with these patients!)
 
 
* Additional Notes:
** PT/OT/SW/UR must be consulted at the time of placement pathway, but they will likely be in various stages of completion
** ED AOD will notify the UR/SW/Inpatient Directors via Teams chat
** ED assigned SW and UM support are responsible for post-discharge placement
*** After 24 hours in ED bed on Placement Pending status, the patient will be admitted as Inpatient. UM staff will track duration of Placement Pending status and communicate with the care team.
** If the Medicine/Family Medicine service identifies acute illness for which they desire inpatient admission, service should communicate with UM.
** SNFs must hold the bed for 24 hours and can take the patient back to arrange for transfer to a higher level of care for longer-term needs as long as the current situation is safe for the patient
 
 
* Other Placement Patient Considerations: 
**[[https://www.wikem.org/wiki/Harbor:Home_Health| Home Health]] – takes a few business days to arrange, options for wound care, PT or OT evals, home hospice, home safety, home infusions, home health nurse eval, etc.  
**'''SW options''': Housing for health, recup care, board and care, etc.  
*** Physician may need to fill out some paperwork to initiate process, please do so.  
*** Upon discharge, will need '''prescriptions in hand''' of all home medications.  
**'''UR/Insurance options''': SNF, acute rehab, etc. will need PT/OT evals before placement.  
*** '''If UR is suggesting a transfer to Rancho Los Amigos (RLA), then place the ‘consult to Transfer Center’ order'''. The Transfer Center is a county entity that helps transfer patients between county facilities.
**Patient's that need '''outpatient HD''' chair, coordinate with the HD social worker as well (through SW consult)
**'''GeriPsych''': If patient is on a 5150 (or vol w/ psych hx) and age =/>65yo with medical issues that need hospitalization, then could consider College Hospital's GeriPsych unit.  


==See Also==
==See Also==

Latest revision as of 17:05, 6 October 2025

  • EM physician responsibilities:
    • Evaluate for any medically necessary admission needs (lab abnormalities, AKI, dehydration, UTI, delirium, pain mgt, wound care)
    • Help set patient and family expectations
    • Consult PT/OT ("Physical/Occupational Therapy Consult and Evaluation Inpatient" - no not use outpatient)
    • Consult SW
    • Place InterQual request
    • Notify DEM AOD of "placement pending" patient as soon as identified
      • Provide the following information via TEAMS chat to the AOD;
        • If during placement hours (7a-4p) and no response from AOD within 1 hour, please text or call (do not call overnight just to notify of the placement patient, just send the info via Teams):
          • Patient name, MRN#, ED Room #, Team (purple/green)
          • Brief clinical info (age, comorbidities, how the patient arrived to ED [family, EMS, as a trauma], where pt came from [home, SNF, HL])
          • Reason for need for placement (e.g. can’t do ADLs, dementia, abuse, etc.)
          • Skilled nursing needs? Wound care issues?
          • PT/OT/SW/IQ all requested (and any status updates from these services)
          • Insurance information (from demographics tab: DHS empaneled vs OOP, specific type of primary insurance and secondary insurance)
    • Ensure home meds are initiated if the patient will be in the ED for an extended time
  • Once reviewed by the ED AOD for pathway appropriateness:
    • From 7am - 4pm, care of the patient should be transferred to an inpatient team:
      • Sunday, Monday, Wednesday, Saturday - call next admitting team on the template
      • Tuesday, Thursday, Friday - call the hospitalist
      • DHS patients empaneled to Family Medicine (Lomita or Wilmington Clinics) will go to the FM service
      • The ED should use the "Place in Observation" order, NOT Request for Admit

Remind the admitting team to NOT complete the "ADMIT to INPATIENT" order on the multiple "admit" templates (this order creates the hospital admission icon which should not happen with these patients!)


  • Additional Notes:
    • PT/OT/SW/UR must be consulted at the time of placement pathway, but they will likely be in various stages of completion
    • ED AOD will notify the UR/SW/Inpatient Directors via Teams chat
    • ED assigned SW and UM support are responsible for post-discharge placement
      • After 24 hours in ED bed on Placement Pending status, the patient will be admitted as Inpatient. UM staff will track duration of Placement Pending status and communicate with the care team.
    • If the Medicine/Family Medicine service identifies acute illness for which they desire inpatient admission, service should communicate with UM.
    • SNFs must hold the bed for 24 hours and can take the patient back to arrange for transfer to a higher level of care for longer-term needs as long as the current situation is safe for the patient


  • Other Placement Patient Considerations:
    • [Home Health] – takes a few business days to arrange, options for wound care, PT or OT evals, home hospice, home safety, home infusions, home health nurse eval, etc.
    • SW options: Housing for health, recup care, board and care, etc.
      • Physician may need to fill out some paperwork to initiate process, please do so.
      • Upon discharge, will need prescriptions in hand of all home medications.
    • UR/Insurance options: SNF, acute rehab, etc. will need PT/OT evals before placement.
      • If UR is suggesting a transfer to Rancho Los Amigos (RLA), then place the ‘consult to Transfer Center’ order. The Transfer Center is a county entity that helps transfer patients between county facilities.
    • Patient's that need outpatient HD chair, coordinate with the HD social worker as well (through SW consult)
    • GeriPsych: If patient is on a 5150 (or vol w/ psych hx) and age =/>65yo with medical issues that need hospitalization, then could consider College Hospital's GeriPsych unit.

See Also