Harbor:DME: Difference between revisions

Revision as of 21:49, 11 March 2019

Order in ORCHID is "DME subphase." Items can be selected from a list of available supplies or enter item under ‘Misc’. MD also enters an end date, quantity, or refill amount.
Call Durable Medical Equipment (DME) office at x5497 (p0623) Frank and provide patient’s MRN. Hours Mon-Fri 8 am to 5 pm, office is 1-G-13 (near old Ped ED, current Heart Station)
Frank prints the ORCHID script and faxes to patient’s insurance company. DME will be delivered directly to patient’s address in approximately 4-5 days. If necessary, ensure patient has some supplies until delivery starts.
After hours or weekends: can contact Supercare (the DME supply company) at 800-206-4880. Can deliver to ED (may not be right away) or patient home.

first, MD enters prescription in ORCHID. Then call Frank who is with DME medical supply company - see above - during business hours - ext 5497.

if during business hours and no reply from Frank, consult s/w. s/w may help get patient home and then arrange for home walker delivery (see bullet a. - it may take a few days for insurance to approve). insurance may pay for it - but it may take a while

if after hours, there is a limited supply of walkers for use after hours when DME office is closed. Ask Charge Nurse to obtain from Nursing Supply Office.

if all else fails and pt is unsafe to go home, then we must place the patient in obs

process is same - except for supplies - patients will not get delivery for 4-5 days - so make sure they have 4-5 day supply when they go home.

Enter order for "DME Brace" in Orchid, noting "TLSO" in special instructions; Can also search for "Orthotics" or "Prosthetics"
Call Jack Schwartz or Denise Leiter @ Lerman & Son at 310.659.2290 (fax 310.659.1601) to confirm order received; provide the patient's height and weight
- The vendor will deliver the item, provide training, and complete the task in Orchid

Authors:

@@ Line 23: / Line 23: @@
 *process is same - except for supplies - patients will not get delivery for 4-5 days - so make sure they have 4-5 day supply when they go home.
-==TLSO Braces<ref>K.Preston-Suni 10/10/18</ref>==
+==TLSO Braces<ref>B.Chappell (Leslie Porter email) 2/25/19</ref>==
-*Call Dynamics at 213-383-9212, request the needed brace, provide the patient's height and weight
+*Enter order for "DME Brace" in Orchid, noting "TLSO" in special instructions;  Can also search for "Orthotics" or "Prosthetics"
-*Enter order for "DME Brace" in Orchid, noting "TLSO" in special instructions
+*Call Jack Schwartz or Denise Leiter @ Lerman & Son at 310.659.2290 (fax 310.659.1601) to confirm order received; provide the patient's height and weight
-*Mon-Fri 8am-5pm: Call DME office at x5497 (p0623) and inform Frank
+** The vendor will deliver the item, provide training, and complete the task in Orchid
-*Weekends: Dynamics needs additional documentation for the order:
-**Right-click the "DME Brace" order and click "reprint requisition"
-**Print any provider note stating that TLSO brace is required
 ==See Also==