WLAVA:Administrative Handbook

Tech Basics

CPRS CONFIGURATION

• To configure an automated list of patients checked into ED:
  • Select "Clinics" in upper left hand, type in and select:
    • "WLA-Emergency Department"
  • Under "List Appointments for" select: "Today"
  • Click "Save Patient List Settings" & set it up for "All Days of Week"

Appointment List Example

CPRS NOTES

• To add notes to your home screen for easy access:
  • Toolbar click Tools -> Options -> Notes -> Document Titles.
  • Type in then ADD:
    • "Emergency Dept Attending Note"
    • Any other Emergency Dept notes
• You can move this group of notes to TOP of your list using shift and “^” arrow

Note Favorites

PRINTER SETUP

• Search for "Printer" and select "Printer & scanners"

Print Search

• Select "Add a printer or scanner"

Add a Printer

• Select "The printer that I want isn't listed

Printer Not Listed

• Select "Stop" then type in GLA-PT______ in "Name:" search bar and hit enter.
• Under "Search results:" select the Tent printer listed and click "OK"

Add Tent Printer GLA-186586

Access

• PIV replacement
  • 1)Contact PIV sponsor to submit a replacement request
    • Patricia "Pat" Preyer: Patricia.Preyer@va.gov
  • 2)Book photo appointment with PIV office https://app.waitwhile.com/book/vhaglavapivoffi
    • Bring 2 forms of ID with matching name
  • 3)Return to PIV office for pickup.
    • Call in advance x48778

Tech Advanced

CPRS Changes

• vhaglaclin@va.gov (Jeff Balsam and Hyun-Sung Son)
• Most changes will require “approval” of chiefs (cc)
• Around June they stop taking requests to work on new housestaff set-up
• If pharmacy related also include
  • Vhawlapharminformatics@va.gov
• If Radiology related include
  • Jon.hall@va.gov

Tech Equipment Issues

• YourIT (icon on homepage)
• Can add Keivan Zafari or Reza P to expedite

Policies

• Critical labs: ER responds overnight (8p-8a), weekends, and holidays
  • Write note: "Emergency Dept Critical Lab/Imaging Follow-Up"

• Chest pain pathway guidelines (always use clinical judgement)
  • Low risk: HEART score 0-3 AND Negative trop/ECG @ 0& 3 hrs
    • Discharge with PCP follow up
  • Moderate risk: HEART score 4-6
    • Admit to ED Cardiology Observation for Cardiology consult OR
    • Consider serial trop/EKG +- outpatient stress testing
  • High Risk HEART score 7-10
    • Admit to Cardiology for inpatient evaluation

• Direct admissions:
  • Clinics are able to directly admit stable patients that do not need urgent diagnostics/treatment
  • They should contact UM admission screener.
    • If any issue with UM they can contact MOD (hospitalist)

• Psych Diversion:
  • 4+ patients requiring psychiatric care

Who's Who

• Emergency Department
  • Manager: Tuesday Majors
  • Asst Nurse Manager: Angelica "Angie" Baltazar
  • Asst Nurse Manager: Colleen Ferguson

• SW
  • ED Supervisor: Lisa Penny
  • Lead: Takinia Jones

• HAS (administration/clerk)
  • Chief (all of GLA): Linda Surapruik
  • ED: Keon Pierce (primarily) and Jeremy Ni
  • Lead MSA: Shanae Lee

• OTS (covers entire hospital)
  • Lead: Bernard Miller
  • Sam Kaufman and Rich Flores were our former ED RN managers

• Supplies (Logistics)- formerly called SPD (formerly, Sterile Processing Dept)
  • Restituto “Resti” Corpus
  • Ken Hill (supervisor)

• SPS (Sterile Processing Service)
  • Grace Richmonds
  • Lisa Baldenegro

• Lab/Path
  • Chief: John Vallone
  • GLA Supervisor: Salem Toney

• Emergency Management/ Disaster/Occupational Health
  • Ben Spivey
    • FIT Testing:
      • Ben Spivey, Jasvinder Singh, Mitra Ansari

Miscellaneous

Medical Media Print (posters)

• VHAGLAMedicalMedia@va.gov
  • To use color printer add “GLA-PTX165531"
  • Prints to their 6N office
  • The computer in this room is super slow, so print from another VA computer

Booklet/handout mass printing

• VHAGLAReproduction@va.gov