Harbor:Placement patients: Difference between revisions

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For any potential placement needs, contact social work and UR ASAP
Effective 3/6/2023 per Dr. Goolsby (EM) and Dr. Thomas (IM) Chairs
*Consider if there are any acute medical needs:
 
**Abnormal labs? AKI? Dehydration?
* EM physician responsibilities:
**delirium?
** Evaluate for any medically necessary admission needs  (lab abnormalities, AKI, dehydration, UTI, delirium, pain mgt, wound care)
**UTI?
** Consult SW 
**needing IV pain control? especially if pain is reason for declining PT/OT evals
** Consult PT/OT
**wound care needs?
** Place Interqual request and call UM
*Set expectations with patient and family that there are other options
** Set patient and family expectations
*SNFs are typically able to take patient’s back and can arrange higher level of care, they must hold bed for 24 hours by law. Could try to address patient/family’s concern with current SNF.
** SNFs must hold the bed for 24 hours and can take the patient back to arrange for transfer to a higher level of care for longer-term needs as long as the current situation is safe for the patient
*[[https://www.wikem.org/wiki/Harbor:Home_Health| Home Health]] – take a few business days to arrange, options for wound care, PT or OT evals, home hospice, home safety, home infusions, home health nurse eval, etc.
** Notify DEM AOD of "placement pending" patient as soon as identified
*DHS or MHLA patients may be admitted if unable to find timely placement from the ED. 
*** AOD will confirm patient is appropriate for this pathway
*Non-DHS or OOP placement patients CANNOT be admitted to Harbor, if there is no acute medical need.
**** AOD will notify the UR/SW/Inpatient Directors
**No longer have ‘obs status’ anymore so these patients can NOT be admitted to ED hospitalist on short stay unless the insurance plan gives authorization.
**** Please include:  
**Some general tips to help get these patients placed from the ED.
*****Patient name, MRN#, ED Room #, Team (purple/green)  
***'''Escalate DEM AOD''' (Check ByteBloc, posted in doc boxes)
****Once it is determined there is not an acute medical need (Abnl labs like AKI? Dehydration? UTI? Delirium?) then, the 1st attending that makes this decision should contact AOD to inform them of the situation.
****AOD will help escalate to the UR/SW/Inpatient Directors. Info that we need from you:  
*****Patient MR#, ED Room #, Team (purple/green)  
*****Brief clinical info (age, comborbidities), how the patient arrived to ED (family, EMS, as a trauma)
*****Brief clinical info (age, comborbidities), how the patient arrived to ED (family, EMS, as a trauma)
*****Reason for need for placement (e.g. can’t do ADLs, dementia, abuse, etc.)
*****Reason for need for placement (e.g. can’t do ADLs, dementia, abuse, etc.)
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*****PT/OT/SW/IQ all requested and what stages we are in.
*****PT/OT/SW/IQ all requested and what stages we are in.
*****DHS eligible, empaneled, type of primary insurance and secondary insurance.
*****DHS eligible, empaneled, type of primary insurance and secondary insurance.
***Ensure '''home meds''' are initiated. It’s possible that the patient may need to stay in the ED overnight or longer. Don’t want anyone going into DKA or HTN crises.  
** At '''1–2pm, care of the patient should be transferred''' to an inpatient team:
****'''SW options''': Housing for health, recup care, board and care, etc.  
*** '''Sunday, Monday, Wednesday, Saturday - call next admitting team on the template'''
*****Physician may need to fill out some paperwork to initiate process, please do so.  
*** '''Tuesday, Thursday, Friday - call the hospitalist'''
*****Upon discharge, will need prescriptions in hand of all home medications.  
*** DHS patients empaneled to '''Family Medicine''' will go to the FM service
****'''UR/Insurance options''': SNF, acute rehab, etc. will need PT/OT evals before placement.  
 
*****If UR is suggesting a transfer to Rancho Los Amigos (RLA), then place the ‘consult to Transfer Center’ order. The Transfer Center is a county entity that helps transfer patients between county facilities.   
* Fine Print
*****Clarify if both are needed or just PT eval.  
** Maximum of '''one patient per day''' (if a second arrives, they will be managed by the ED until 1pm the following day)
*****If in doubt, just place the '''order for PT eval and another order for OT eval, and then call Rehab Services x67395'''.  
***Ensure '''home meds''' are initiated if the patient will be in the ED for an extended time
******If any issues, can call Leslie Porter, Director of Rehab Services, 3xx-880-3247
** Use the '''"Place in Observation"''' order, NOT Request for Admit
******ED PT/OT evals for placement are given priority given the urgent nature.
** After 48 hours in ED bed on Placement Pending status, patient will be admitted as an inpatient. UM staff will track duration of Placement Pending status.
*****Do not need prescriptions at discharge.
** DEM AOD will track placement pending patients (MRN, arrival date, discharge date, insurance, conversion to inpatient)
 
* Other Placement Patient Considerations: 
**[[https://www.wikem.org/wiki/Harbor:Home_Health| Home Health]] – take a few business days to arrange, options for wound care, PT or OT evals, home hospice, home safety, home infusions, home health nurse eval, etc.
**DHS or MHLA patients may be admitted if unable to find timely placement from the ED
**Non-DHS or OOP placement patients CANNOT be admitted to Harbor, if there is no acute medical need.
**No longer have ‘obs status’ anymore so these patients can NOT be admitted to ED hospitalist on short stay unless the insurance plan gives authorization.  
**Some general tips to help get these patients placed from the ED.
***'''SW options''': Housing for health, recup care, board and care, etc.  
*** Physician may need to fill out some paperwork to initiate process, please do so.  
*** Upon discharge, will need '''prescriptions in hand''' of all home medications.  
***'''UR/Insurance options''': SNF, acute rehab, etc. will need PT/OT evals before placement.  
**** '''If UR is suggesting a transfer to Rancho Los Amigos (RLA), then place the ‘consult to Transfer Center’ order'''. The Transfer Center is a county entity that helps transfer patients between county facilities.   
*** Clarify if both are needed or just PT eval.  
****ED PT/OT evals for placement are given priority given the urgent nature.
****If in doubt, just place the '''order for PT eval and another order for OT eval, and then call Rehab Services x67395'''.  
*****If any issues, can call Leslie Porter, Director of Rehab Services, 3xx-880-3247
****Patient's that need '''outpatient HD''' chair, coordinate with the HD social worker as well (through SW consult)
****Patient's that need '''outpatient HD''' chair, coordinate with the HD social worker as well (through SW consult)
****'''GeriPsych''': If patient is on a 5150 (or vol w/ psych hx) and age =/>65yo with medical issues that need hospitalization, then could consider College Hospital's GeriPsych unit.  
****'''GeriPsych''': If patient is on a 5150 (or vol w/ psych hx) and age =/>65yo with medical issues that need hospitalization, then could consider College Hospital's GeriPsych unit.  

Revision as of 21:54, 6 March 2023

Effective 3/6/2023 per Dr. Goolsby (EM) and Dr. Thomas (IM) Chairs

  • EM physician responsibilities:
    • Evaluate for any medically necessary admission needs (lab abnormalities, AKI, dehydration, UTI, delirium, pain mgt, wound care)
    • Consult SW
    • Consult PT/OT
    • Place Interqual request and call UM
    • Set patient and family expectations
    • SNFs must hold the bed for 24 hours and can take the patient back to arrange for transfer to a higher level of care for longer-term needs as long as the current situation is safe for the patient
    • Notify DEM AOD of "placement pending" patient as soon as identified
      • AOD will confirm patient is appropriate for this pathway
        • AOD will notify the UR/SW/Inpatient Directors
        • Please include:
          • Patient name, MRN#, ED Room #, Team (purple/green)
          • Brief clinical info (age, comborbidities), how the patient arrived to ED (family, EMS, as a trauma)
          • Reason for need for placement (e.g. can’t do ADLs, dementia, abuse, etc.)
          • Skilled nursing needs? Wound care issues?
          • PT/OT/SW/IQ all requested and what stages we are in.
          • DHS eligible, empaneled, type of primary insurance and secondary insurance.
    • At 1–2pm, care of the patient should be transferred to an inpatient team:
      • Sunday, Monday, Wednesday, Saturday - call next admitting team on the template
      • Tuesday, Thursday, Friday - call the hospitalist
      • DHS patients empaneled to Family Medicine will go to the FM service
  • Fine Print
    • Maximum of one patient per day (if a second arrives, they will be managed by the ED until 1pm the following day)
      • Ensure home meds are initiated if the patient will be in the ED for an extended time
    • Use the "Place in Observation" order, NOT Request for Admit
    • After 48 hours in ED bed on Placement Pending status, patient will be admitted as an inpatient. UM staff will track duration of Placement Pending status.
    • DEM AOD will track placement pending patients (MRN, arrival date, discharge date, insurance, conversion to inpatient)
  • Other Placement Patient Considerations:
    • [Home Health] – take a few business days to arrange, options for wound care, PT or OT evals, home hospice, home safety, home infusions, home health nurse eval, etc.
    • DHS or MHLA patients may be admitted if unable to find timely placement from the ED.
    • Non-DHS or OOP placement patients CANNOT be admitted to Harbor, if there is no acute medical need.
    • No longer have ‘obs status’ anymore so these patients can NOT be admitted to ED hospitalist on short stay unless the insurance plan gives authorization.
    • Some general tips to help get these patients placed from the ED.
      • SW options: Housing for health, recup care, board and care, etc.
      • Physician may need to fill out some paperwork to initiate process, please do so.
      • Upon discharge, will need prescriptions in hand of all home medications.
      • UR/Insurance options: SNF, acute rehab, etc. will need PT/OT evals before placement.
        • If UR is suggesting a transfer to Rancho Los Amigos (RLA), then place the ‘consult to Transfer Center’ order. The Transfer Center is a county entity that helps transfer patients between county facilities.
      • Clarify if both are needed or just PT eval.
        • ED PT/OT evals for placement are given priority given the urgent nature.
        • If in doubt, just place the order for PT eval and another order for OT eval, and then call Rehab Services x67395.
          • If any issues, can call Leslie Porter, Director of Rehab Services, 3xx-880-3247
        • Patient's that need outpatient HD chair, coordinate with the HD social worker as well (through SW consult)
        • GeriPsych: If patient is on a 5150 (or vol w/ psych hx) and age =/>65yo with medical issues that need hospitalization, then could consider College Hospital's GeriPsych unit.

See Also