SCVMC:ED

Santa Clara Valley Medical Center: Emergency Department

Staffing

• MD
  • Back: 0600-1400, 1400-2200, 2200-0600
  • Front: 0700-1500, 1500-2300, 2300-0700
• ED Nurse Manager: Tina Thibeau-Boyd, RN

Department Internal Phone List

• Main Line: (408) 885-6912
  • Front MD: x56912
  • Back MD: x56905
  • Express Care: x56514
  • ED Charge RN: x53780
• Radiology
  • Radiology (wet reads): x57625
  • ED CT: x54417
  • ED XR: x56337
• Pharmacy
  • ED Pharmacist: x56920
  • D/c Pharmacy: x52820
  • Inpt Pharmacy: x52360
• PAs
  • ED Intake PA: x74057
  • RME: x53232
  • XC PA: x56514
• Administration & Other Units
  • ED Translator: x40699 and state "ED Translator"
  • RT (portable): x55049
  • Pedi Urgent Care: x54721
  • Bed Control: x56660
  • Burn Unit: x56666
  • Main Lab: x56585
  • Diajai (Admin): x56298
  • Help Desk: x55300

Operations

• Request a PCP for a patient
  • Send a new message to 'P HHS Panel Management [10907]' for the request
  • Save as a QuickAction for next time
• Quality RN
  • Can help out with:
    • Filing DMV loss of consciousness form
  • Send a new message to 'P ED Quality Call Back Pool (Non-Urgent) [16010929]'
  • Save as a QuickAction for next time
• Create a Personal Follow Up List Instructions
• VMC Policies & Procedures Webpage

• High-sensitivity Troponin Chest Pain Algorithm
• COVID-19 ED Guidance
• Adult Antibiogram 2019 | Pediatric Antibiogram 2019
  • VMC Antimicrobial Stewardship Webpage

• [Suboxone Induction Protocol https://www.bridgetotreatment.org/resources]
  • Business Hours Process:
    • Induce patient per protocol
    • Contact Jill Lassettre, our Substance Use Navigator (SUN), via Amion for followup care with Substance Use Treatment Services (SUTS)
  • After Hours Process:
    • Induce patient per protocol
    • Fill out a Treatment Appointment Form (located on the wall in RME or XC, both by the nursing stations on a clipboard)
      • Every business day, an 8am appointment at the Central Valley Clinic (CVC) is kept open for ED-induced patients
    • Send Jill Lassettre a message via EMR with MRN and expected appointment date
  • Free Online DEA-X Waiver Training (Cat 1 CME: MD 8hr, PA 24hr) is available
  • Buprenorphine Home Induction
    • Buprenorphine Home Induction Protocol (Harbor-UCLA)

• QI Case Review Form

Interdepartmental Affairs

• ED Admission Grid Guidelines & Femur Fracture Protocol
  • Hand: Ortho (odd days), Plastics (even days)
  • Face: Otolaryngology (odd days), Plastics (even days)
  • Reimplant/Revascularization: Stanford

• Contacting Consultants
  • STEMI: MUC to page
  • Stroke: MUC to page
  • Trauma Activation: MUC to page
  • Emergent Consult: MUC to page
  • Anesthesia: Use AMION to call phone
  • All other consults: Use Secure Chat

See Also

• SCVMC:Main

References

Singh 3/2020