WLAVA:Administrative Handbook

Tech Basics

CPRS CONFIGURATION

To configure an automated list of patients checked into ED:
- Select "Clinics" in upper left hand, type in and select:
  - "WLA-Emergency Department"
- Under "List Appointments for" select: "Today"
- Click "Save Patient List Settings" & set it up for "All Days of Week"

Appointment List Example

CPRS NOTES

To add notes to your home screen for easy access:
- Toolbar click Tools -> Options -> Notes -> Document Titles.
- Type in then ADD:
  - "Emergency Dept Attending Note"
  - Any other Emergency Dept notes
You can move this group of notes to TOP of your list using shift and “^” arrow

Note Favorites

As of 6/2/2020, these are all the Document Titles you need:

Emergency Dept Note (10-10)
Emergency Dept Fast Track Physician Note
Emergency Dept Attending Note
Emergency Dept After Care Instructions
Emergency Dept: Rapid Medical Evaluation Note <RME>
Emergency Dept Patient Handoff Note
Emergency Dept Observation Progress Note
Naloxone Note
CURE <State Prescription DMP>
Emergency Dept AMA
Emergency Dept Transfer Request Note
Emergency Dept Critical Lab/Imaging/Follow-up
Procedure Note
Emergency Dept Procedural Sedation Note
Intubation Note
Cardiac Arrest Note
Death Pronouncement Note
Emergency Dept Airway Response Note
Emergency Dept Physician Telephone Note
Beneficiary Travel
Interfacility Transfer Note 10-2649A
Emergency Dept VA Video Connect
Emergency Dept Telehealth Note

PRINTER SETUP

Click Search Icon (magnifying glass) and Run script to find the computer "\\vhawlaprt003\GLA-PTX______"
See end list for common printer names

OR

Search for "Printer" and select "Printer & scanners"

Print Search

Select "Add a printer or scanner"

Add a Printer

Select "The printer that I want isn't listed

Printer Not Listed

Select "Stop" then type in GLA-PT______ in "Name:" search bar and hit enter.
Under "Search results:" select the Tent printer listed and click "OK"

Add Tent Printer GLA-186586

Commonly Used Printers
- GLA-PTX164697 - RM A-M
- GLA-PTX164574 - next to main ED clerk
- GLA-PTX164684 - in Fast Track
- GLA-PTX165531 - color prints to Medical Media in their 6th floor North office

Access

PIV replacement
- 1)Contact PIV sponsor to submit a replacement request
  - Patricia "Pat" Preyer: Patricia.Preyer@va.gov
- 2)Book photo appointment with PIV office https://app.waitwhile.com/book/vhaglavapivoffi
  - Bring 2 forms of ID with matching name
- 3)Return to PIV office for pickup.
  - Call in advance x48778

PIV Card/Proxy card (med room)/404 key
- Contact: Thomas Blair, Manuel Celedon, Kian Preston-Suni for form
- Provider should call Warren Richards in advance x54016 or 310-268-4016 and bring signed forms over to key shop
  - Form authorizer:
    - Write the persons’ name in the blank space
    - Add the 3 dates in the corresponding sections (prepared/required/sign)
    - Sign as the Initiator BLUE INK
    - Sign as the Authorizer (print your name legibly next to it) BLUE INK

Tech Advanced

CPRS Changes

vhaglaclin@va.gov (Jeff Balsam and Hyun-Sung Son)
Most changes will require “approval” of chiefs (cc)
Around June they stop taking requests to work on new housestaff set-up
If pharmacy related also include
- Vhawlapharminformatics@va.gov
If Radiology related include
- Jon.hall@va.gov

Tech Equipment Issues

YourIT (icon on homepage)
Can add Keivan Zafari or Reza P to expedite

Policies

Critical labs: ER responds overnight (8p-8a), weekends, and holidays
- Write note: "Emergency Dept Critical Lab/Imaging Follow-Up"

Chest pain pathway guidelines (always use clinical judgement)
- Low risk: HEART score 0-3 AND Negative trop/ECG @ 0& 3 hrs
  - Discharge with PCP follow up
- Moderate risk: HEART score 4-6
  - Admit to ED Cardiology Observation for Cardiology consult OR
  - Consider serial trop/EKG +- outpatient stress testing
- High Risk HEART score 7-10
  - Admit to Cardiology for inpatient evaluation

Direct admissions:
- Clinics are able to directly admit stable patients that do not need urgent diagnostics/treatment
- They should contact UM admission screener.
  - If any issue with UM they can contact MOD (hospitalist)

Psych Diversion:
- 4+ patients requiring psychiatric care

Who's Who

Emergency Department
- Manager: Tuesday Majors
- Asst Nurse Manager: Angelica "Angie" Baltazar
- Asst Nurse Manager: Colleen Ferguson

SW
- ED Supervisor: Lisa Penny
- Lead: Takinia Jones

HAS (administration/clerk)
- Chief (all of GLA): Linda Surapruik
- ED: Keon Pierce (primarily) and Jeremy Ni
- Lead MSA: Shanae Lee

OTS (covers entire hospital)
- Lead: Bernard Miller
- Sam Kaufman and Rich Flores were our former ED RN managers

Supplies (Logistics)- formerly called SPD (formerly, Sterile Processing Dept)
- Restituto “Resti” Corpus
- Ken Hill (supervisor)

SPS (Sterile Processing Service)
- Grace Richmonds
- Lisa Baldenegro

Lab/Path
- Chief: John Vallone
- GLA Supervisor: Salem Toney

Emergency Management/ Disaster/Occupational Health
- Ben Spivey
  - FIT Testing:
    - Ben Spivey, Jasvinder Singh, Mitra Ansari

Reporting

Joint Patient Safety Event Reporting Form
- CPRS-->Tools-->Admin Applications/Reporting Tools-->JSPR-->Fill in form as prompted

Miscellaneous

Medical Media Print (posters)

VHAGLAMedicalMedia@va.gov
- To use color printer add “GLA-PTX165531"
- Prints to their 6N office
- The computer in this room is super slow, so print from another VA computer

Booklet/handout mass printing

VHAGLAReproduction@va.gov

Authors: