Second victim

Revision as of 12:30, 26 February 2017 by Teledoc4u (talk | contribs) (Clinical features)

Background

  • Second victims are healthcare providers in the midst of a medical mistake or error and become victimized because of their role.
  • University of Missouri Health canter found almost 1in 7 staff reported experiencing a patient safety event resulting in personal disturbed emotions.[1]

Clinical Features

  • Immediate.
*Stress related psychological and physical reactions:
 *Sadness, Fear, shame and anger
 *Panicking, horrified and apprehensive.
 *Sympathomimetic reaction with tachypnea, tachycardia, elevated blood pressure and difficulty concentrating.
 *Lonliness and fear of being called names and losing job.
  • Subsequent.
*Fear of returning to work.
 *Loss of confidence.
 *Self doubt, remorse.
 *Hypervigilence, second guessing everything.
  • Ongoing till resolved.
*Characteristics of PTSD (inability to process the feeling of fear, sadness, guilt and shame).
* Resulting in:
 *Insomnia, flashbacks and thoughts of suicide.
 *Damaged self perception.
 *Loss of self security.

Differential Diagnosis

Evaluation

Management

Disposition

See Also

External Links

References

  1. Scott SD. The "second victim" phenomenon: a harsh reality of health care professions. AHRQ; WebM&M Perspectives on Safety; May 2011.