SCVMC:Main

Santa Clara Valley Medical Center: Main Page

Emergency Department

Department Phone List

• MD/DO
  • Back: 0600-1400, 1400-2200, 2200-0600
  • Front: 0700-1500, 1500-2300, 2300-0700
• PA
  • Intake/RME: 0700 - 1700, 1230 - 2230, 1700 - 0300
• ED Nurse Manager: Tina Thibeau-Boyd, RN

Express Care

• MD/DO
  • 0830 - 1630
  • 1630 - 0030
• PA
  • 0830 - 1830
  • 1230 - 2230
  • 1500 - 0100
• XC Manager/Assistant Nurse Manager: Sean Clew, RN

Onboarding & Credentialing Topics

New Providers

• Remote Access Setup Instructions Remote Access Setup: HHSISHELPDESK@hhs.sccgov.org
  • Required Device Info
• Dragon Dictation: Aaron.Lawe@hhs.sccgov.org
• Haiku Setup & Tip Sheet: Elizabeth.Serna@hhs.sccgov.org
• New Hire Orientation: Melissa.Dang@hhs.sccgov.org

Annual

• N95 Questionnaire
• Yearly HealthLearning Mandates: Leyon.Khalili@hhs.sccgov.org
  • Need to be at hospital or remote log-in from home to access

APC Providers

• APC FPPE Form

In Progress...

My dashboards > Frequently Called Numbers (bottom left)

Onboarding - PA & MD onboarding - Stanford affiliation - Stanford resident evals - shift trades / discussion forum - group dot phrases - checking file cabinet in radio room - ? Room / door codes - ? dept phone list

Processes - overweight CT / MRI - Orthotics - EMS guidelines link? - On shift concern contacts (EMR message / phone Jeff, AOC / MAOC, charge RN, equipment malfunction)

Subspecialty Specific Nuances - Hosp/Med (stress test, ED consult appropriateness, medicine team admission times) - Cards (pre-hosp EKG, STEMI procedure, ACS/STEMI meds, event monitor, stat ECHO procedure) - Occuloplastics / Retina limited availability - Palliative (consult list) - Trauma admit labs - Neuro (Stroke & extended stroke) - SART work up / strangulation

Transfer Processes - OCH/SLR overflow - EMTALA out: Peds NSGY, CTS ?? - Accepting transfer: "Red box" vs rest vs Peds ortho - EMQ - EPS - Custody - Sobering center

Dispo Assistance - SW / CM / AOC - MH UC - Bus token / taxi voucher - DME (WC, etc) - Follow up labs / imaging

PEP Ppx (employee vs not) - SCC Public Health Dept, Peds suboxone (ask Jill), +pregnancy/gyn flowsheet, rabies (SCC) from pharmacy

Pharmacy Twitter link https://twitter.com/TILEDPharmD

References

Singh 3/2020 Bergersen 3/2020